Positive Reviews
positive:
Staff accommodating and friendly
The customer service provided was a highlight for most former guests that stayed at the hotel. Along with an apparently accommodating and professional conduct, the staff members were typically thought of as kind and friendly.
positive:
Clean and spacious rooms
The large majority of recent visitors were happy with the maintenance and cleanliness standards of the accommodation’s rooms. In addition, the rooms were often described as spacious and featuring comfortable beds.
positive:
Positioned conveniently for getting around
When it came to exploring the area, most previous guests found the hotel’s location to be useful for their needs. Points of interest such as Toronto Pearson International Airport, downtown Mississauga and downtown Toronto are all within reasonable driving distance from the property.
Negative Reviews
negative:
Breakfast quality below standard
The complimentary breakfast offering was regularly criticised by previous visitors that stayed at the accommodation. As well as the breakfast receiving negative reviews for its variety and taste, the quality of the on-site restaurant was also judged unfavourably at times.
negative:
Soundproofing of rooms lacking
Noise has proven to be a negative aspect about staying at the hotel for numerous former guests. From the sound of passing traffic to those staying in neighbouring rooms, various noise-related issues have been bothersome – something that was typically attributed to the apparently limited soundproofing.
negative:
Minor grievances bring the hotel down
Numerous small problems about the accommodation have disappointed a sizeable amount of past visitors. For example, standard rooms missing microwaves and refrigerators, the on-site restaurant closing before dinner, and a limited amount of television channels have all been issues brought up on more than one occasion.