Hotel Sunset On The Cliffs (Negril, Jamaica)

Guests noted that the hotel was unique and had character and reasonable rates, and the various room layouts include high ceilings, balconies and multi-bedroom suites. They provide a lot of space, necessary amenities like air-conditioning and a safe, and the ocean-view rooms with balconies offer invaluable views. Not only can you watch the sun set and rise, but you will also enjoy hearing the calming ocean waves and sometimes dolphins swim by.

Not only did guests appreciate the hotel's location along the cliffs, which let them watch the gorgeous sunset every night, but they also noted that there were many fruit stands, bars, restaurants and shops within walking distance.

Guests liked the pool, which overlooks the cliffs, as it offers a quiet area to relax in one of the many lounge chairs and cabanas.

While most guests felt welcome and well taken care of by all the staff including those manning the front desk, the maintenance workers, housekeeping and the restaurant employees, some had a less than stellar experience. They noted that some of the staff seemed to be bothered by questions and didn't invest as much time and effort into providing superior customer service as guests would have hoped.

Some guests noted that the alcohol being served at the bar appeared to be watered down, breakfast didn't always include enough coffee for all guests, and the service was a bit slow and inefficient at times.

A few guests found their rooms to be a bit dirty, particularly the toilets, and a few had issues due to not having warm water available to them.