Positive Reviews
positive:
Good location for children.
Smartline Panoramic guests can walk out of the hotel right onto the beach, which is in a sheltered bay. It is not a very busy area, so there are not too many people or too much traffic around. As such, guests say that the location is ideal for children.
positive:
Lovely staff.
The staff at Smartline Panoramic are clearly renowned for the quality of their customer service judging by the reviews. Many guests make a point of saying how welcoming the staff at Smartline Panoramic are, and a significant number suggest this is one of the reasons why they return to stay again.
positive:
Great pool.
Guests really enjoy the pool, which is described as being spacious enough to accommodate the many guests who enjoy the facilities at this hotel.
Negative Reviews
negative:
It might help if you can speak French.
Guests say that Smartline Panoramic is aimed primarily at French visitors and as such, daily activities entertainment are conducted in French. Some guests who were not aware of this say they would have stayed elsewhere if they had known. However, it is worth noting that not every British guest sees this as a problem.
negative:
Can be noisy into the night.
Some guests say that the music at Smartline Panoramic is too loud. The music goes on around the pool around lunchtime, and it carries on playing in the bar areas until late into the night, which can be a disturbance to those guests staying in apartments nearby.
negative:
Hotel far out of town.
This hotel is reported to be away from the busy tourist area around Alcudia, meaning that anybody wishing to leave the hotel and go into town needs to be mindful that they will have to pay for taxis there and back, as it is not within walking distance.