Positive Reviews
positive:
Conveniently-located off the freeway
Motorists in particular thought this motel benefited from a convenient location just off Interstate 70 in Englewood, a northwest suburb of Dayton, Ohio. There was also ample free parking plus a range of roadside amenities like grocery stores, gas stations and restaurants in the immediate vicinity of the building.
positive:
Affordable option for a short stay
Most guests were passing through on a short stay and often said the rooms were satisfactorily clean and comfortable with reliable air-conditioning, adding that the affordable rates fairly reflected the basic standard of the accommodation. Considering there were guest perks like free expanded cable channels and complimentary morning coffee, many reviewers said it was decent value for money.
positive:
Praise for customer service
Plenty of visitors had praise for the customer service, often describing personnel on the front desk as friendly, attentive and likeable.
Negative Reviews
negative:
Dated rooms and maintenance issues
Critics noted that some of the rooms appeared to have seen better days and would benefit from updating to address maintenance issues like slow-draining water, non-functioning power outlets and occasional interruptions to the hot water supply. There were also reports of cosmetic issues like peeling paintwork, dirty walls, mold in bathrooms and aging carpets. Cleanliness standards came in for criticism from those who claimed to encounter the odd insect and dust in the rooms.
negative:
Claims of patchy Wi-Fi
Reviewers appreciated access to the free standard Wi-Fi service but it was sometimes beset by slow speeds or spotty coverage. However guests could upgrade to a higher speed network for a nominal fee.
negative:
Nuisance noises and smells
Traffic noise sometimes bothered light sleepers staying in rooms nearest to the highway. There were also occasional reports of unpleasant smells like musty odors or stale smoke in certain rooms.