Positive Reviews
positive:
Spacious rooms beautifully decorated.
Guests staying at Sugar Hill Harlem Inn describe guestrooms as beautifully decorated with attractive furnishings. Each room is uniquely decorated and furnished, with some rooms including a fireplace, four-poster bed, and original wood flooring.
positive:
Easy walk to nearby subway station.
The hotel is located roughly equal distance from two subway stations on 145th Street; one serving the A, C, and D lines (at St. Nicholas Avenue) and one serving the 1 line (at Broadway). Guests report both stations are easily accessible, making it easy to explore New York at large.
positive:
Helpful insights and recommendations offered.
A number of guests find recommendations and insights offered by the hotel staff to be helpful and informative. According to reports, the staff is particularly good at picking out nice local restaurants.
Negative Reviews
negative:
Not close enough to tourist attractions for some.
While many guests staying at Sugar Hill Harlem Inn enjoy the relative quiet of the neighborhood, the location proves to be a little too far from the action for some. Located in West Harlem, the hotel is six miles from Times Square and Midtown, where the majority of tourists opt to stay.
negative:
Older property does not feature an elevator.
Housed in a century-old brownstone building, the hotel has not been retrofitted to include an elevator, meaning some guests may be expected to climb four flights of stairs. Those travelers whom struggle with stairs may wish to keep this in mind.
negative:
Second location less appealing than main building.
According to reports, when Sugar Hill Harlem Inn is fully-booked, some guests may be relocated to a second property on Convent Avenue. Guests report that this property lacks the appeal of the main building and suffers from some cleanliness issues.