Positive Reviews
positive:
Fully equipped kitchen in each room
The sinks are very clean and you are supplied with utensils, glassware, and cookware, which are ideal for those who want to prepare their own meals. Having the microwaves comes in handy for those who need to leave early due to appointments. You can easily reheat food from the fridge. Overall, the hotel is definitely a home away from home.
positive:
Exceptional and efficient service
The check-in procedure can be completed in no time. The staff warmly greets you upon arrival, and asks for all your preferences. They remember this information, and use it to please you. That is quite amazing, since you can truly feel their concern.
positive:
Reasonable rates are offered
Hawthorn Suites By Wyndham Detroit Southfield offers prices which will surely make your practical side happy. You can now have a getaway without spending a fortune. At the end of your stay, you can say that you got more than what you paid for.
Negative Reviews
negative:
Strange smells in the rooms and hallways
There are supposed to be non-smoking rooms in the hotel. To guests' surprise, these rooms smell like cigarettes. The hallways sometimes smell like rotten fruits. However, the staff is efficient in getting rid of the smells and sincerely apologizes for the inconvenience.
negative:
Curtains and furnishings need upgrades
Some of the curtains have permanent stains and tearing. Some of the furnishings have marks and look a bit outdated. However, they are still cozy to use. Furthermore, the staff is always willing to provide replacements upon request.
negative:
Issues with the lighting
You might encounter broken lights in the bathrooms. Some lamps are dimmer compared to others. However, the ambience is still bright enough for you to read or get some serious work done. Moreover, you can ask for a room transfer if you want.