Positive Reviews
positive:
Great staff
Guests find that the staff at the SpringHill Suites Phoenix North are friendly and attentive. Any issues seem to be taken care of to the point where guests couldn't be more satisfied. Many guests comment that the staff genuinely care, and that goes for all members of the team.
positive:
Good quality suites
The suites at this hotel certainly impress guests. They seem to tick all the right boxes - they are clean, comfortable, and spacious. The beds are great, the water pressure for the shower is fine, and the Wi-Fi is often described as reliable.
positive:
Attractive budget option
Any guest who is looking to keep an eye on their budget could do far worse than choose this hotel. The suites, facilities, and service are excellent for the price. Plus, you can't ignore the many freebies that will help keep costs down during your stay.
Negative Reviews
negative:
Location won't suit everyone
Several guests were a little disappointed by the location of this hotel, describing it as further from the downtown district than they expected. Beyond a few restaurants, there is little in the area immediately surrounding the hotel. Also, accessing the hotel can be tricky.
negative:
Issues with air-conditioning
A number of reviews indicate that you may be disappointed by the efficiency of the in-room air-conditioning. Guests comment that they were unable to get the temperature of the room as cool as they would have liked.
negative:
Limited storage space in suites
A minor point perhaps, but some guests were surprised by how little storage for clothes is available in the suites. There doesn't appear to be any closets, and instead just a coat rack and a couple of small drawers.