Positive Reviews
positive:
Excellent customer service
The staff at the hotel truly goes above and beyond to provide guest satisfaction, offering recommendations for places to eat, helping to set up birthday surprises, making sure families with young children are provided for, and immediately rectifying any problems with rooms or reservations. Many guests say they are a huge asset to the hotel.
positive:
Comfortable rooms
For the price range, guests note that the furnishings - especially beds - provided in the surprisingly spacious rooms are well above what they were expecting, which made all the difference in their stays.
positive:
Beautiful location
While the rooms with good beach views tend to go quickly, the hotel itself is still in a beautiful spot right near the bustling Seawall area of Galveston, which is home to a wonderful and relaxing beach atmosphere that can be enjoyed year round.