Positive Reviews
positive:
Friendly, professional staff
The majority of guests have had pleasant interactions with the hotel's staff. These staff members are said to be friendly and professional, which helped guests to feel right at home upon checking into the property and throughout the rest of their stays.
positive:
Large, clean rooms
Most guests have liked the rooms at this hotel, saying that they are large and well cleaned. Having a clean room to return to after a night of playing games at the casino was greatly beneficial for these guests.
positive:
Comfortable beds
Multiple guests have commented on the beds at this resort, reporting that they are comfortable. This ensured that guests could sleep well at this hotel, as they could sink right into their beds without being uncomfortable.
Negative Reviews
negative:
Poor soundproofing
There have been complaints about this property being a little loud. Guests have been able to hear noise from the hallway and other rooms at times. Whenever there is an event, such as a wedding, on the property, noise can also be an issue.
negative:
Not the best restaurants
Numerous guests have complained about the food at this resort. The buffet restaurant is said to serve too many fried foods, which health conscious guests did not appreciate, while the service at the restaurant is slow and inattentive. Guests have complained about the quality in the other restaurants, as well.
negative:
Loud air conditioning
Past guests have mentioned that the air conditioners in the rooms are loud throughout this hotel. As a result, guests struggled to sleep on hot nights when they needed to have the air conditioning on at all times.