Positive Reviews
positive:
Good selection of facilities
Guests have been impressed with the selection of facilities offered at this Fresno hotel. As an extended-stay property, the hotel is well placed to cater for trips of most lengths, providing essentials such as laundry as well as nice-to-haves such as the pool and hot tub.
positive:
Clean and well-equipped suites
Despite some minor issues with the suites here, guests have tended to agree that the accommodation is clean and comfortable, also mentioning that they found the suites were equipped with a good range of features.
positive:
Friendly service from staff
The staff at this hotel attract plenty of positive feedback, with guests appreciative of the warm welcome that seems to come as standard. The on-going service is found to be friendly and helpful, with the staff happy to assist with any issues or questions.
Negative Reviews
negative:
Some maintenance issues
Although guests find the suites are clean and comfortable, they also note some maintenance issues. Reported problems include broken dishwashers and noisy air-conditioning units - minor concerns, perhaps, but frustrating nonetheless.
negative:
Mixed feedback about breakfast
Feedback from guests concerning the standard of breakfast here is a little mixed. While many guests have enjoyed their morning meal, others have found it below average. Guests have also mentioned that the breakfast area seems too small for the number of people eating.
negative:
Wi-Fi occasionally disappoints
Wi-Fi is another amenity that attracts mixed feedback from guests. Some have encountered no problems but others have found it difficult to get online and endured a slow service once connected.