Positive Reviews
positive:
Spectacular spa and wellness center
Many guests say the geothermal water of the spa with pre-treatment soak improves circulation, and love the restful, restorative setting of the mud therapy treatment room. Others add that there are several types of massages available, including deep tissue, sports, prenatal, stone, and Thai, and say that the fitness center features a wide array of state-of-the-art Precor cardio equipment fitted with individual TV monitors.
positive:
Comfortable and luxurious suites
Several guests say that the bedding is premium, and love the large beds and soft down comforters. Others add that the air-conditioning is effective, and note that there are several luxurious amenities, including hypo-allergenic pillows, complimentary chocolates, designer toiletries, plush bathrobes, and large bathroom mirrors.
positive:
Charming and proficient staff
Many guests love the charming welcome at the front desk, and note that housekeeping is available daily. Others add that the concierge is professional and well acquainted with local wineries, and appreciate that wine-tasting trips are planned in a proficient manner.
Negative Reviews
negative:
Pool is crowded
Some guests say that the property is packed during the harvest season, and there are large crowds in the pools. Others add that there are not enough sun loungers or parasols available, and note that it is a difficult to find available staff.
negative:
Breakfast not complimentary
A handful of guests dislike that breakfast is not complimentary. Others add that the breakfast items are minimal, and feel that breakfast should be inclusive, given the rates charged for the rooms.
negative:
Property is a bit isolated
Some guests say that there are no major towns or shopping centers close by, and note that there are mostly vineyards in the vicinity. Others add that distances to the nearest attractions are quite large, and say that mobile phone reception is generally patchy in the local area.