The hotel offered plenty of amenities to their guests including access to the club room, gym, spa, restaurants, and bars. The rooms are spacious, charming, and clean with variety of toiletries which led many to appreciate the overall atmosphere of the hotel.
The hotel’s staff members made guests feel like they were at home rather than in a hotel. They are warm, friendly, and attentive to their guests without being intrusive. Most felt the staff spoke good English and provided precise directions of the area.
Most guests agreed the hotel’s location is ideal for those who want to tour around the Mitte district and Berlin in general. It is walking distance from museums, famous architecture, and shopping centres. There are also restaurants and bars to enjoy so guests seem to find something to do within reach.
Some guests thought that some of the staff members were a bit too cool for their own good. Someone needs to tell them to take a customer service class and smile once in a while. They were not a good image for the whole hotel and left a cold impression.
The overall look of the hotel felt like it was everything but a warm and exclusive hotel. It seemed to be very big and unattractive right by an unattractive road. The rooms and settings were not to eh taste of some guests who are familiar with the brand of the hotel.
Some guests found that extra charges for parking were a big disappointment as well as special privileges reserved for club guests. Breakfast is also not included which some found to be another disappointment. If you are not a club member, it is difficult to not ignore the extra charges if you want to enjoy the hotel.
Yes, Soho House Berlin offers 2 pool areas.
No, Soho House Berlin doesn’t allow pets.
No, Soho House Berlin doesn’t provide parking.
Check-in at Soho House Berlin is available from: . Check-out time is by .
Soho House Berlin is located in Torstrasse 1, 10119, Berlin, Germany.
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