Hotel Sofitel Luxembourg Le Grand Ducal (Luxembourg City, Luxembourg)

Guests rave about the location, which is a few steps away from most of the Old Town's chief attractions. The view from the top floor restaurant is particularly spectacular, and guests recommend heading to the bar in time to see the sunset.

Guests love the clean, modern rooms and in particular the beds, which seem to be an ideal combination of fluffy and supportive, outfitted with crisp white linens. The bathrooms are spacious, with very high quality complimentary toiletries. Guests generall

Most guests give the front desk and concierge staff rave reviews for their personable and professional customer service, noting that they are happy to provide directions, recommend restaurants, and accommodate special requests. The phrase "nothing is too

A few guests have noted that the televisions don't offer too many channels, particularly for English speaking guests. Other guests had expected a pool, just based on the five star status of the hotel, and were disappointed.

Many of the guests describe the showers as "in the middle of the bedroom", with partially frosted glass surrounds, which some guests found simply unique and others terribly uncomfortable.

Though most guests are pleased with the level of customer service they receive, a handful of guests found that their concerns were not addressed as promptly or effectively as they had hoped, most often concerning noise from the bar area. A small group had