Positive Reviews
positive:
State-of-the-art business center
Many guests appreciate that the business center has modern equipment, including color photocopiers, laser printers, scanner, flipcharts and projectors, and mention that there is dedicated staff for planning and managing business meetings and conferences. Others add that the conference space is large, and there are several meeting rooms with state-of-the-art audio-visual equipment.
positive:
Lots of activities nearby
Several guests note that there are several attractions nearby, such as The Show Place Arena and Prince George’s Equestrian Center which hosts sporting events, concerts, boxing and professional wrestling events, consumer and trade shows, as well as national equestrian events. Others add that the Merkle Wildlife Sanctuary is easily accessible, and mention that there are several campsites, playgrounds, fishing piers, hunting areas, and park trails.
positive:
Friendly and professional staff
Many guests appreciate the charming demeanor of the staff, and the fact that the manager welcomes everyone at the reception desk. Others add that the staff is professional, and note that the check-in process is quick and efficient.
Negative Reviews
negative:
Rooms not maintained
Some guests comment that the rugs are stained, the linens are threadbare, and also mention that the furniture is worn and some refrigerators do not work. Others add that there are no fresh towels, and the shower drain is not clean, but appreciate that staff is diligent, and requests for maintenance and housekeeping are handled promptly.
negative:
Cigarette smoke odor in common areas
A handful of guests mention that the elevator reeks of cigarette smoke. Others add that the lounge, and lobby entrance also have an odor, but appreciate that the rooms are smoke-free.
negative:
Hallways are dark
Some guests mention that there is insufficient lighting in the hallways, and note that they are dark in the evenings.