Positive Reviews
positive:
Great location
Many guests say that there are a number of activities nearby, including the Buffalo Gap Historic Village, a large museum of 15 outdoor structures and West Texas artifacts dating back to the late 19th century. Others add that the PrimeTime Family Entertainment Center features a 16-lane bowling alley, laser tag games, 36-hole miniature golf, electric go-karts, and an indoor soccer field, and appreciate that the nearby Abilene Zoo includes an Adventure Center and the Safari Express Train.
positive:
Accommodating and professional staff
Several guests comment that staff is friendly and accommodate requests from guests with special needs, and appreciate that tour assistance and reservations in local restaurants are handled professionally. Others add that the check-in process is quick and hassle-free, and note that the manager personally welcomes guests.
positive:
Comfortable and clean rooms
Many guests mention that the rooms are large, and note that there is ample space for wardrobe and luggage storage. Others add the mattress is comfortable, the bedding is premium, the pillows are soft, and appreciate that the bathroom floor is spotless and the shower area clean.
Negative Reviews
negative:
Wi-Fi does not connect
Some guests comment that the Wi-Fi does not connect, and mention that the sign-up process is complicated. Others add that Wi-Fi connectivity is through a portal, and appreciate that staff assists guests with the sign-up process.
negative:
Challenging trying to park
A handful of guests mention that parking spots are narrow. Others add that the area is open to RVs, trucks, busses, and other large vehicles, but appreciate that ample parking spots are available.
negative:
Fitness facilities not maintained
Some guests comment that certain fitness machines do not function properly. Others add that staff is helpful, and requests for repairs are handled promptly.