Hotel Sleep Inn & Suites Orlando International Airport (Orlando, USA)

Most guests find the rates at the Sleep Inn & Suites Orlando International Airport are reasonable, especially considering there is a good choice of on-site facilities and a generous selection of freebies.

Reviews suggest that the staff at this hotel offer a commendable level of customer service. The greeting is warm and genuinely friendly and the team seem happy to go out of their way to help. Also, one guest reports losing an expensive necklace and having it returned by housekeeping.

The guest accommodation at this hotel was renovated toward the end of 2014. Hence, the rooms and suites are typically found to be in good shape. Many guests also describe the accommodation as sufficiently quiet and spacious.

Several guests mention that the hotel uses disposable plates and cutlery for the breakfast service. This cheapens the deal somewhat and is hardly eco-friendly. Other than this issue, the standard of the breakfast is pretty good.

Even though the hotel offers airport transportation for free, some guests found they were left waiting at the airport for an unreasonable length of time - up to an hour in some cases. This is hardly the most relaxing of starts for a holiday.

A small number of guests report seeing cockroaches in their rooms and had to change rooms because of this. Unfortunately, these comments are fairly recent and have been left post renovations taking place.