Positive Reviews
positive:
Great location
Many guests mention that the property is minutes away from the Elk City Regional Business Airport and historic downtown Elk City, and note that Washita Battlefield National Historic Site is nearby, and is the site of the Cheyenne village of Chief Black Kettle where the Battle of Washita occurred. Others add that the Quart Mountain State Park is easily accessible, and is a full-service recreation destination, with a lake, amusement park, and mountain-based activities, as well as eagle watches and ATV riding areas.
positive:
Friendly and professional staff
Several guests comment that the staff is professional, and the service level is high, and appreciate that guests’ requests are processed in a timely fashion. Others add that staff is fluent in several languages including English, Spanish, Urdu, Hindi, and Arabic.
positive:
Wholesome breakfast
Many guests love both the hot and cold items in the breakfast, and appreciate that the coffee is freshly brewed. Others add that the eggs are cooked-to-order, and appreciate the wide variety of cereals.
Negative Reviews
negative:
Bathrooms not maintained
Some guests mention that in the towel rack is outside the shower stall, there is no bath mat, and note that hot water is often not available. Others add that there are no toiletries, but appreciate that housekeeping is available, and toiletries are replenished promptly.
negative:
Noisy rooms
A handful of guests comment that there is considerable noise from the hallway and adjoining rooms. Others add that the room walls are thin, and suggest that light sleepers pack a pair of earplugs.
negative:
Lackluster TV reception
Some guests mention that the TV reception is spotty, and note that some premium channels are not available. Others add that staff is helpful, and requests for repairs and adjustments to the TV are handled in a timely fashion.