Positive Reviews
positive:
Superb service
Several guests mention that the manager welcomes guests with complimentary freshly baked cookies. Others add that the manager is always present, and regularly meets guests and inquires about the level of satisfaction, and appreciate that staff is knowledgeable about the local area and provides useful guidance on group excursions.
positive:
Comfortable and peaceful rooms
Many guests mention that the beds are comfortable, and note that the air-conditioning units are quiet and effective. Others add that the hallways are quiet, and the rooms are peaceful, and note that the bedding is of premium quality, and the pillows are soft.
positive:
Great location
Several guests mention that there are several institutes of learning nearby, including Averett University and Danville Community College, and say that the nearby Institute for Advanced Learning and Research is an established organization involved with applied research and economic development. Others add that the nearby River District hosts several festivals, concerts, and community events.
Negative Reviews
negative:
No in-suite Wi-Fi
Some guests comment that there is no Wi-Fi in the room. Others add that complimentary Wi-Fi is available in most common areas, but say that the signals are weak, and the connection is intermittent.
negative:
Limited dining options
A handful of guests mention that the restaurant only serves a buffet breakfast, and note that the vending machines offer a limited range of items. Others add that the staff is friendly, and bookings in recommended restaurants in the vicinity are made in an efficient manner.
negative:
Smoke odor in the lobby entrance
Some guests mention that there are designated smoking areas near the entrance of the lobby, and say that the odor of cigarette smoke is present in during the day. Others add that the property does not allow smoking indoors, and appreciate that the hallways and rooms are smoke-free.