Positive Reviews
positive:
Convenient location
Several guests love that the property is located close to wildlife preserves, historical museums, and venues featuring live music, and mention that the nearby California Area Living Museum exhibits plants and animals that are native to California, and helps injured and orphaned wild animals. Others add that Camelot Park is easily accessible and offers entertaining activities, including bumper boats and mini golf.
positive:
Quiet and relaxed atmosphere
Many guests mention that the property offers a quiet and relaxed atmosphere and a convenient respite from the busy city life. Others add that the spa tub is always available, and the fitness facilities are always open, and appreciate that the lounge and lobby have ample seating.
positive:
Superb breakfast
Several guests mention that there are a variety of juices available, and appreciate that the eggs are made-to-order, and the menu caters to specific dietary requirements. Others add that the coffee is of a premium quality, and appreciate that there is ample seating, and staff replenish the buffet items regularly.
Negative Reviews
negative:
Air-conditioning not effective
Some guests mention that the room air-conditioning units do not work properly, and say that there is a lot of noise in the room from the ducts. Others add that the manager is friendly and always available, and appreciate that requests for repairs and room change are handled with a sense of urgency.
negative:
Some staff not fluent in English
A handful of guests mention that certain members of staff are not fluent in English. Others add that the staff is multilingual, and appreciate that the manager aids guests when English-speaking staff is busy.
negative:
Small rooms need maintenance
Some guests mention that the space between furniture is tight, and the bathrooms are small. Others add that the shower area is cramped, and there is limited space to store clothes and luggage.