Positive Reviews
positive:
Great location
Many guests love the nearby gondola ride, and note that the climb up to the summit, and down to bottom at the nearby Mammoth Mountain ski resort's main lodge, is done in a spacious six-person gondola. Others add that activities such as snowboarding and mountain biking are easily accessible, and love the small crowds, pristine conditions, and quiet scenery of nearby June Mountain.
positive:
Lots of complimentary amenities
Several guests appreciate that ski storage is complimentary, and love that there is free covered parking. Others add that extra cribs and playpens are complimentary, and appreciate the free shuttle service to the airport.
positive:
Friendly and efficient staff
Many guests mention that the check-in and check-out process is quick and flawless, and say that staff is friendly and handle guests' requests with a sense of urgency. Others add that staff is well acquainted about local attractions, and appreciate that excursions to nearby attractions are planned diligently.
Negative Reviews
negative:
Rooms are uncomfortable
Some guests mention that the mattress is uncomfortable, pillows are hard, and bed sheets feel rough. Others add that housekeeping is efficient, and requests for changes to bedding are handled with in a timely fashion.
negative:
Patchy mobile phone reception
A handful of guests comment that mobile phone reception is patchy, and note that service is often unavailable. Others add that the lack of connectivity provides a good opportunity to explore the area, and suggest the use of VoIP to connect with family and friends.
negative:
Crowded and noisy during winter season
Some guests note that the property is popular with professional skiers and winter sports enthusiasts, and mention that the common areas and hallways are noisy during skiing events in the winter season. Others add that the crowds are lively, and appreciate that the noise subsides to a minimum during the night.