Positive Reviews
positive:
Ideal for business travelers
Sheraton Hartford South hotel is located in a quaint, isolated place. However, it is proximate to some of the city's corporate offices. The establishment is also well connected to the highway, so traveling when you're in a rush would not be a hassle. Moreover, there are a number of in-room amenities that business travelers will surely love, such as the work desks and the ergonomic chairs.
positive:
Well-reviewed restaurant and bar
The bar is an energetic and fun place to be, especially during evenings. The restaurant serves quality food and for a good price. However, what makes these two facilities well reviewed are the staff members who are friendly, and do not hesitate to go the extra mile to meet guests' expectations.
positive:
Free parking is very convenient
Parking in this hotel is easy, convenient and free. The parking lot is well lit and manned by a valet parking staff, so you can rest assured that your vehicle are in good hands for the remainder of your stay.
Negative Reviews
negative:
Poor hotel management
A manager of any hotel is accountable for keeping all clients happy and satisfied. Some guests complained how the manager in this hotel is often unwilling to look into solutions, and not pleasant to work with.
negative:
Room lacks in basic amenities and supplies
Unlike other hotels, the rooms in this one do not have a mini-fridge or a microwave. A complimentary breakfast is also nonexistent. Moreover, private bathrooms have insufficient toiletries. However, there are many stores nearby where you can buy supplies for a more comfortable stay.
negative:
Uncomfortable sleeping facilities
The rooms are on the smaller side and the beds are way too soft, which other guests find uncomfortable. However, you can demand a room transfer until you find a room with sleeping facilities perfect for your preferences.