Positive Reviews
positive:
A Great Base From Which to Explore
Centrally located next to the Tennessee State Capitol Buildings, the hotel is ideally situated to explore downtown Nashville. Within easy walking distance of Broadway's honky tonk bars and the famous Farmer's Market, guests revel in the convenience of having such a wealth of musical history quite literally on their doorstep.
positive:
A Veritable Feast For Breakfast!
With an array of delicious hot and cold options, get your day off to the best possible start with a sumptuous breakfast at Speaker's Bistro. The variety and standard of culinary delights on offer perpetually pleases even the fussiest of palettes, while guests with food sensitivities are well catered for.
positive:
Super Staff = Super Stay
Expect wonderful staff to greet you with a genuine smile and ask how your day was. Professional and courteous at all times, they can also be relied upon to give great advice on the best experiences the city has to offer. Skilled mixologists craft cocktails to delight the tongue.
Negative Reviews
negative:
Echo Chamber
The hotel's magnificent, open-plan design has kept some guests awake of an evening. Noise from the elevators and from the lively bar on the first floor resonates up to the hotel's sky-rise ceiling. Travelers advise requesting a quiet room when you're in the Country Music Capital for business.
negative:
Payment Problems
Some guests have complained about their credit cards being charged more than once, owing to accounting errors, while others have noted charges for things they haven't had appearing mysteriously on their room bill. In most instances, the hotel has made efforts to remedy mistakes and return any over-payments.
negative:
Small Things Don't Usually Detract from Stay
Minor cleanliness issues with the floors in some rooms and bathrooms, non-functioning AC units, and extra charges (resort fee, car parking, Wi-Fi, etc.), are among the short list of grievances reported by guests at this hotel. Regardless, most visitors have a pleasant and memorable stay.