Positive Reviews
positive:
Well-performing hotel staff
Sheraton Garden Grove - Anaheim South's staff members are widely commended for their excellent services. Considering the large number of guests coming from nearby popular attractions like Disneyland, the staffs are quick to answer all requests in a friendly and professional manner.
positive:
Near restaurants and a shopping center
Red Robin, Outback, and Joe's Crab Shack are just some of the many dining options near the hotel. There is a Target shopping center just across the street. Moreover, Hyatt can be reached within a ten-minute walk.
positive:
Excellent shuttle services
When you want to go to a restaurant near the hotel, you can rely on the free shuttle service to take you there. As long as your destination is within a three-kilometer radius, rest assured that the shuttle service could take you there in no time.
Negative Reviews
negative:
Poor service at the hotel's bar
At times, no staffs are present at the bar, and there are many guests are sitting there and waiting for one to appear. Some guests even noted how bartenders seem to not be familiar with the different types of drinks the bar serves. However, there are many dining options in and around the hotel that you can enjoy.
negative:
Problematic TV and movie viewing facilities
TVs are too small for the rooms. Reception is not that good either. Moreover, some of the movies ordered by guests were also pixelated. If you experience any of these issues, you can always demand for a room replacement or an exchange of the movie you ordered.
negative:
Parking has many issues
The valet station, according to some guests, is always unmanned. You would have to wait for minutes until a member of the staff arrives to assist you. In addition, the parking lot is very tight. Some guests also find the valet parking fee to be expensive.