Hotel Sheraton Chapel Hill (Chapel Hill, USA)

Sheraton Chapel Hill Hotel is located on Route 501, three miles from the University of North Carolina and nine miles from Duke University, making it an ideal choice for those visiting either of the campuses. To make things even easier, the hotel offers a shuttle service to both.

Many guests find hotel employees to be pleasant and professional. From the reception staff to the housekeeping team, employees are said to be warm and friendly and deliver a good standard of customer service.

For an additional fee, guests can tuck into a breakfast buffet each morning in the hotel restaurant. According to reports, the well-stocked buffet features healthy options and typical American breakfast servings, enough to please most whom stop by for a bite.

According to reports, accommodations at Sheraton Chapel Hill Hotel are beginning to look a little worn around the edges. Common criticisms include well-worn beds, scuffed furnishings and aging bathrooms.

Although the hotel is generally regarded as being clean and tidy, several reports have been received suggesting that the hotel's housekeeping team sometimes misses spots. A number of guests have arrived to unclean rooms, while it has been suggested that rooms may benefit from a deeper clean.

The hotel's free Wi-Fi has proven problematic for a number of guests. According to reports, the signal can be weak, intermittent or nonexistent in some rooms, leaving guests to head out to the lobby to connect their devices. Meanwhile, some guests find the hotel's log-in process to be cumbersome.