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    Hotel Shangri-La Tokyo (Tokyo, Japan)

    Hotel Shangri-La Tokyo (Tokyo, Japan)

    About Shangri-La Tokyo

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.2
    trivago Rating Index® based on 6733  reviews from:
    • Hotels.com(9.6/10)
    • LocationExcellent  9.5 / 10
    • RoomsVery good  8.3 / 10
    • ServiceExcellent  9.1 / 10

    Positive Reviews

    positive:

    Staff is out of this world

    Travellers say the employees at the hotel do an exceptional job of helping you out during your stay. It doesn't matter what you need, they are able to make it happen.

    positive:

    Tokyo at your fingertips

    The property has a relatively central location and is near a number of subway stations including Tokyo Station which is less than a two-minute walk from the hotel. This also means cruising the city using the subway is fairly easy as well. Imperial Palace, Ginza shopping district and a number of other points of interest are within walking distance too.

    positive:

    A big place to stay

    Accommodations are quite large and give you plenty of room to enjoy. Visitors claim that the spacious rooms are a welcome addition considering how Japan is known for tiny living spaces.


    Negative Reviews

    negative:

    Fitness facilities lacking

    There is a gym on-site along with an indoor swimming pool but some guests state that the facilities could be better. You won't find a steam room in the fitness centre and the gym and pool also seem to be a bit small according to a couple of visitors.

    negative:

    Strictly business

    The atmosphere at the hotel is very buttoned up according to several travellers who note that the overall ambiance of the property is very much geared towards the business crowd. While the atmosphere isn't awful, it can feel a bit subdued if you are use to surroundings being a bit livelier.

    negative:

    Sleeping a little too softly

    A few visitors point out that the beds can be a bit too soft. While you won't sink into the bed or anything like that, it can be a bit of an issue if you are use to a firmer mattress.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Pets allowed
    11. Hotel bar
    12. Indoor swimming pool
    13. Hotel safe
    14. Conference rooms
    15. Non-smoking rooms
    16. PC with internet
    17. Restaurant
    18. 24-hour reception
    19. Deck chairs
    20. Laundry service
    21. Spa
    22. WiFi in public areas
    23. Room service
    24. 24-hour room service
    25. Shoe cleaning
    26. Fax/Modem access
    27. Doctor on site
    28. Car hire
    29. Concierge
    30. Airport shuttle
    31. Free WiFi (public areas)
    32. Valet parking
    33. Pool
    34. Luggage storage
    35. Daily housekeeping
    36. Housekeeping
    37. Free WiFi
    38. Breakfast
    39. EV charger
    40. Regular disinfection
    41. Hand sanitizer provided
    42. Temperature screening
    43. Masks provided
    44. Safe distance
    45. Response protocol
    46. Online check-in/check-out
    47. New safety protocols
    48. Cashless payment
    Wellness / Spa
    1. Steam room
    2. Massage
    3. Sauna
    4. Hot tub
    5. Hot stone massage
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Bathtub
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Central heating
    8. Electric kettle
    9. Air conditioning
    10. Minibar
    11. Pay-TV
    12. Radio
    13. Satellite TV
    14. Desk
    15. Sitting area
    16. Telephone
    17. Safe
    18. Cable TV
    19. WiFi
    20. Fridge
    21. Free WiFi (rooms)
    22. Coffee machine
    23. Flatscreen TV
    Sports facilities
    1. Bike rental
    2. Fitness
    Theme / Type
    1. Convention hotel
    Hotel characteristics
    1. LGBTQ+ friendly
    For children
    1. Organised activities for kids

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    1-8-3 Chiyoda-ku Marunouchi - Trust Tower Main Building,  100-8283,  Tokyo,  Japan
    Telephone: +81(3)67397888 | Fax: +81(3)67397889

    Frequently Asked Questions about Shangri-La Tokyo

    • Is there a pool area at Shangri-La Tokyo?

      Yes, Shangri-La Tokyo offers 1 pool area.

    • Are pets allowed at Shangri-La Tokyo?

      Yes, Shangri-La Tokyo has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Shangri-La Tokyo?

      Yes, Shangri-La Tokyo provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Shangri-La Tokyo?

      Check-in at Shangri-La Tokyo is available from: . Check-out time is by .

    • Where is Shangri-La Tokyo located?

      Shangri-La Tokyo is located in 1-8-3 Chiyoda-ku Marunouchi - Trust Tower Main Building, 100-8283, Tokyo, Japan.

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