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    Hotel Shangri-La Tokyo (Tokyo, Japan)

    Hotel Shangri-La Tokyo (Tokyo, Japan)

    About Shangri-La Tokyo

    With the Imperial Palace and Ginza shopping district only a ten-minute walk away, Shangri La Hotel Tokyo provides peaceful accommodations in the heart of the Japanese capital. The hotel offers guests a complimentary meet and great at Tokyo Station. Shangri La Hotel Tokyo has accommodations that are equipped with a Nespresso machine, a minibar, an in-room safe and a flat-screen TV. Complimentary Wi-Fi is also available in each room. There is a fitness centre at the property as well as a heated indoor swimming pool and a spa. Complimentary shoeshine service is offered and pocket Wi-Fi devices are available to rent at the front desk. Two restaurants can be found at the hotel as well as a lounge serving cocktails. The property is an hour away from Narita Airport using the subway and a number of subway stations can found within five minutes of the hotel on foot.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    9.2
    trivago Rating Index® based on 6728  reviews from:
    • Hotels.com(9.6/10)
    • LocationExcellent  9.5 / 10
    • RoomsVery good  8.3 / 10
    • ServiceExcellent  9.1 / 10

    Positive Reviews

    positive:

    Staff is out of this world

    Travellers say the employees at the hotel do an exceptional job of helping you out during your stay. It doesn't matter what you need, they are able to make it happen.

    positive:

    Tokyo at your fingertips

    The property has a relatively central location and is near a number of subway stations including Tokyo Station which is less than a two-minute walk from the hotel. This also means cruising the city using the subway is fairly easy as well. Imperial Palace, Ginza shopping district and a number of other points of interest are within walking distance too.

    positive:

    A big place to stay

    Accommodations are quite large and give you plenty of room to enjoy. Visitors claim that the spacious rooms are a welcome addition considering how Japan is known for tiny living spaces.


    Negative Reviews

    negative:

    Fitness facilities lacking

    There is a gym on-site along with an indoor swimming pool but some guests state that the facilities could be better. You won't find a steam room in the fitness centre and the gym and pool also seem to be a bit small according to a couple of visitors.

    negative:

    Strictly business

    The atmosphere at the hotel is very buttoned up according to several travellers who note that the overall ambiance of the property is very much geared towards the business crowd. While the atmosphere isn't awful, it can feel a bit subdued if you are use to surroundings being a bit livelier.

    negative:

    Sleeping a little too softly

    A few visitors point out that the beds can be a bit too soft. While you won't sink into the bed or anything like that, it can be a bit of an issue if you are use to a firmer mattress.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Pets allowed
    11. Hotel bar
    12. Indoor swimming pool
    13. Hotel safe
    14. Conference rooms
    15. Non-smoking rooms
    16. PC with internet
    17. Restaurant
    18. 24-hour reception
    19. Deck chairs
    20. Laundry service
    21. Spa
    22. WiFi in public areas
    23. Room service
    24. 24-hour room service
    25. Shoe cleaning
    26. Doctor on site
    27. Car hire
    28. Concierge
    29. Airport shuttle
    30. Free WiFi (public areas)
    31. Valet parking
    32. Pool
    33. Luggage storage
    34. Housekeeping
    35. Free WiFi
    36. Breakfast
    37. EV charger
    38. Regular disinfection
    39. Hand sanitizer provided
    40. Temperature screening
    41. Masks provided
    42. Safe distance
    43. Response protocol
    44. Online check-in/check-out
    45. New safety protocols
    46. Cashless payment
    Wellness / Spa
    1. Steam room
    2. Massage
    3. Sauna
    4. Hot tub
    5. Hot stone massage
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Bathtub
    2. Ironing board
    3. Openable windows
    4. Television
    5. Central heating
    6. Air conditioning
    7. Pay-TV
    8. Satellite TV
    9. Desk
    10. Sitting area
    11. Safe
    12. Cable TV
    13. WiFi
    14. Fridge
    15. Free WiFi (rooms)
    16. Coffee machine
    Sports facilities
    1. Bike rental
    2. Fitness
    Theme / Type
    1. Convention hotel
    Hotel characteristics
    1. LGBTQ+ friendly

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    1-8-3 Chiyoda-ku Marunouchi - Trust Tower Main Building,  100-8283,  Tokyo,  Japan
    Telephone: +81(3)67397888 | Fax: +81(3)67397889

    Frequently Asked Questions about Shangri-La Tokyo

    • Is there a pool area at Shangri-La Tokyo?

      Yes, Shangri-La Tokyo offers 1 pool area.

    • Are pets allowed at Shangri-La Tokyo?

      Yes, Shangri-La Tokyo has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Shangri-La Tokyo?

      Yes, Shangri-La Tokyo provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Shangri-La Tokyo?

      Check-in at Shangri-La Tokyo is available from: . Check-out time is by .

    • Where is Shangri-La Tokyo located?

      Shangri-La Tokyo is located in 1-8-3 Chiyoda-ku Marunouchi - Trust Tower Main Building, 100-8283, Tokyo, Japan.

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