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    Hotel Sevilla Palace (Mexico City, Mexico)

    Hotel Sevilla Palace (Mexico City, Mexico)

    About Sevilla Palace

    Set in a modern, upscale building, Sevilla Palace Hotel is three kilometres from the historical centre and the National Palace. The hotel also offers guests in-room free Wi-Fi and a fitness centre. The warm rooms with functional decor feature air conditioning, coffee makers (fee) and safes, as well as en suite bathrooms. Suites add separate living rooms and hot tubs. Room service is available. Amenities include a tobacco shop, a business centre and a laundry service, as well as complimentary parking and an outdoor swimming pool. There's also a 24-hour front desk for tours and ticketing. There are two bars, El Atrio Piano Bar and El Chicote Sport Bar, as well as a cafe named Los Naranjos Coffee Shop. There's also Lepanto Restaurant that offers international cuisine. Sevilla Palace Hotel is a six minute walk from Metrobus Reforma metro station, two kilometres from The Angel of Independence and three kilometres from Museo de Arte Moderno (modern art museum).

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.7
    trivago Rating Index® based on 17975  reviews from:
    • Hotels.com(9.0/10)
    • LocationExcellent  9.0 / 10
    • RoomsGood  7.8 / 10
    • ServiceVery good  8.1 / 10

    Positive Reviews

    positive:

    Rooftop Pool

    Guests were happy to have a rooftop swimming pool where they can head to for some relax time. It was a good viewpoint to see the city from a panoramic angle. Taking a swim on the pool was a nice facility to have.

    positive:

    Clean and Cosy Rooms

    The rooms were found to be clean and cosy by guests who stayed here. The rooms were cleaned regularly and had comfortable furnishings, including the beds. The bathrooms were also spacious and the rooms too.

    positive:

    Good Value

    Guests felt the price of their hotel stay was of good value. Guests were happy to have clean and comfortable rooms, a rooftop pool with nice views and a central hotel. The rooms were clean and comfortable as well. The price paid was ideal for guests not pretending a luxe stay.

    Negative Reviews

    negative:

    Limited Internet

    The Wi-Fi was found to be limited and not working well for guests. Many of them traveled for business and needed a good internet connection to use. They were disappointed the access is also limited to one device.

    negative:

    Needs Renovation

    Guests felt the hotel was in need of a renovation since it was showing its age. The air conditioning system was from decades ago, the telephones as well, and the showers were not working well.

    negative:

    Poor Customer Service

    Guests had a difficult time communicating with the staff as their English skills were not good. They also had problems with reservations and rooms which was annoying for guests who were hoping to find professionals.

    All amenities

    Wellness / Spa
    1. Beauty salon
    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Lift
    5. Gym
    6. Parking
    7. Terrace
    8. Porter service
    9. Hotel bar
    10. Outdoor swimming pool
    11. Conference rooms
    12. Non-smoking rooms
    13. PC with internet
    14. Restaurant
    15. 24-hour reception
    16. On-site boutique shopping
    17. Deck chairs
    18. Towels at the pool
    19. Laundry service
    20. WiFi in public areas
    21. Room service
    22. 24-hour room service
    23. Shoe cleaning
    24. Concierge
    25. Free WiFi (public areas)
    26. Valet parking
    27. Pool
    28. Luggage storage
    29. Housekeeping
    30. Free WiFi
    31. Breakfast
    32. Kids' pool
    33. Regular disinfection
    34. Hand sanitizer provided
    35. Temperature screening
    36. Safe distance
    37. Response protocol
    38. Online check-in/check-out
    39. New safety protocols
    40. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Television
    5. Hairdryer
    6. Air conditioning
    7. Pay-TV
    8. Desk
    9. Telephone
    10. Safe
    11. Cable TV
    12. WiFi
    13. Free WiFi (rooms)
    14. Coffee machine

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 13:00

    Contact

    Avenue Paseo de la Reforma No. 105,  6030,  Mexico City,  Mexico
    Telephone: +52(55)57052800 | Fax: +52(55)57031521 | 

    Frequently Asked Questions about Sevilla Palace

    • Is there a pool area at Sevilla Palace?

      Yes, Sevilla Palace offers 2 pool areas.

    • Are pets allowed at Sevilla Palace?

      No, Sevilla Palace doesn’t allow pets.

    • Is parking available at Sevilla Palace?

      Yes, Sevilla Palace provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Sevilla Palace?

      Check-in at Sevilla Palace is available from: . Check-out time is by .

    • Where is Sevilla Palace located?

      Sevilla Palace is located in Avenue Paseo de la Reforma No. 105, 6030, Mexico City, Mexico.

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