Hotel Sevilla (Mexico City, Mexico)

Many guests like that the hotel is located a short walk from the financial district and say that the metro station is within walking distance. Others love that several shopping centers can be found in the neighborhood, noting that Reforma Street is not far away.

Most guests comment that the hotel lobby is inviting and well-decorated, saying that the hotel bar/lounge has an extensive cocktail list. Others find the hotel staff attentive and are quick to point out that front desk employees can recommend and give directions to nearby sightseeing and shopping spots.

Many guests rave about the food at the onsite El Principado restaurant, citing that the portions are huge and the prices are budget friendly. Others find the restaurant waiters friendly and say the service is professional.

Several guests report that the Internet works only in the reception area, noting that there is no Wi-Fi in the hotel rooms.  Others say that Wi-Fi in common areas is spotty and disconnects often.

Some guests feel that the hotel rooms are tired-looking and call for renovation, noting that the hallway is dark and the parking is small. Others comment that the equipment at the gym is outdated and barely works.

Several guests point out that the beds in hotel rooms are not comfortable and say the pillows are small, commenting that the rooms are not cleaned every day and the maid services only brings towels to rooms upon request. Others mention that it would be great if the rooms had more hangers and power sockets in the bathroom.