Hotel Sercotel Playa Canteras (Las Palmas, Spain)

The staff are extremely helpful and those on reception are happy to answer any query or to deal with any issues that arise. All staff are polite and helpful, including housekeeping and they all help to create a welcoming and relaxed atmosphere for guests.

The hotel is well located on the beach promenade. Running along this is an array of shops, bars and restaurants, which create a bustling and lively atmosphere in the evening. Despite its location near to this main strip, the hotel itself is quiet and tran

Rooms are small, however they offer all the amenities visitors require and is a good choice for those who don’t want to self-cater. The bathrooms are well equipped and in good condition.

The hotel does offer public areas for their guests to gather; however these are rather small. The spa area includes the swimming pool and the use of both are paid for as extra. While the spa treatments are of a good quality, the spa area too, along with t

The hotel lacks somewhat in atmosphere, due in part to the small size of communal areas, but also the bar is no longer open, drinks are served instead within the restaurant. The pool is part of the spa and not available as standard to all guests. This all

Some found the supply of hot water to be rather hit and miss. Water can run entirely cold for long periods of time, or will be hot one day, but cold the next. The Wi-Fi in rooms likewise suffers from lack of reliability.