Hotel Senats (Cologne, Germany)

Previous guests rave about the complimentary buffet breakfast served daily at the hotel, which includes an extensive selection of hot and cold dishes. Reviewers say the quality of food was delicious and that they very pleased with the wide range of items to choose from.

Reviewers agree that the service at this hotel is exceptional, with a number of comments identifying individual employees, commending them for their efforts in ensuring every guest enjoys their stay and feels well looked after.

The hotel is well reviewed overall with the combination of its central location within walking distance of the main shopping area, the Rhine and the central train station; clean, well-appointed and spacious rooms in a contemporary design scheme that appeals to most; and top-notch service and facilities that make it a convenient, comfortable option for both leisure and business travellers.

Some previous guests found the heating inside this hotel to be less than adequate, with comments from a small number of reviewers who say they were most often cold when inside their room.

The hotel was completely refurbished in 2012 yet some reviewers felt a further update was needed. The majority of such comments were related to building features such as the elevator, which some previous guests found rather old and a little unnerving. Reviewers who comment on this aspect acknowledge that the hotel is very clean however, and in general still give very positive reviews.

A number of previous guests were disappointed in the hotel considering the price they paid, and felt their stay should have cost less.