Positive Reviews
positive:
Location location location
Several guests have indicated that the reason that they chose to stay at this hotel is due to the location and they have not been disappointed. Orlando is famous for its incredible theme parks and entertainment areas and this hotel places guests within minutes of all of these attractions.
positive:
Shuttle service adds to convenience
This hotel is not only located close to a host of famous attractions. This hotel also offers guests a complimentary shuttle service travelling to major theme parks in Orlando. This has not only saved time but has also been very gracious on the wallet.
positive:
Newly renovated rooms
Guests have boasted on behalf of this hotel for its excellent rooms available. The in-room amenities as well as the room furnishings make for a comfortable stay and guests have been very happy to sleep here.
Negative Reviews
negative:
Housekeeping has room for improvement
Several guests have been happy with the rooms at this hotel. However, have had a few issues with the state that the rooms were left in during the course of their stay. Beds would be made but, as far as cleaning the actual room goes, guests have been disappointed with the efforts of housekeeping.
negative:
On-site breakfast is nothing to brag about
This hotel offers an on-site breakfast included in the price of staying here. However, guests have, in a number of reviews, recommended visiting off-site breakfast areas instead as the breakfast experience on-site is not all that great.
negative:
Staff can do more to ensure customer satisfaction
Reviews suggest that the staff members at this hotel do not go too far out of their way to ensure that guests receive the utmost best service. Some guests regard the staff as rude and others see them as simply not being too interested in each guest's stay.