Positive Reviews
positive:
In the heart of the city...
Travellers generally like the hotel's location, noting it is very close to the National Gallery and within walking distance of the coast, as well as most top tourist attractions. The location is also well served by public transport; the Nasjonalteatern station, within 10 minutes on foot, offers commuter trains, regional trains, and the airport train.
positive:
A room for every price point...
The hotel offers a wide variety of room types, ranging from Economy through to Junior Suite, which is generally considered a plus given that Oslo is a pricey place to visit. Though the rooms vary significantly in size, guests often describe the rooms as small, but comfortable for a short stay, and nicely decorated in a modern style.
positive:
Don't forget to bring your appetite...
The complimentary breakfast buffet is a highlight for many travellers, who praise the exceptionally wide variety of hot and cold options, including a good selection of healthy options such as smoothies.
Negative Reviews
negative:
The minibar is empty...
Some recent travellers have been annoyed to find that the minibar in their rooms is empty, though items to fill it are available for purchase at the shop in the lobby.
negative:
A big crowd at breakfast...
The breakfast buffet is popular and possibly understaffed, as some guests find the tables are not cleared in a timely fashion, leading to a bit of "chaos", even during the quieter times.
negative:
It takes all kinds...
The staff receive fairly mixed reviews, with some travellers describing the reception team as friendly and pleased to provide extra assistance, and others experiencing the opposite. Most guests arrive to find their rooms very clean, but a smaller number have reported oversights such as dust.