Hotel Santo Tomas (Ensenada, Mexico)

Several guests appreciate that there are a lot of fun and entertaining attractions nearby, including several zipline and adventure parks, including the Desert Nest Zip Line and Las Canadas Canopy Tour. Others add that the Bodegas de Santo Tomas features vineyards and wineries, and appreciate that a visit to the Cultural Center of Ensenada is a learning experience for the whole family.

Many guests love the breakfast burritos, chilaquiles, sweet potato chorizo hash with eggs and avocado crema, chipotle and jalapeno bagels, huevos rancheros, and cornmeal waffles with pork verde. Others add that the coffee is fresh, and appreciate the taste of the enchiladas with bacon and eggs.

Several guests appreciate that the bellhop effectively explains the room amenities and features to all guests at check-in, and love that the turndown service is complimentary and performed proficiently. Others appreciate that luggage storage is handled with utmost care, and note that instructions on the in-suite climate control adjustments and room lights are comprehensive.

Some guests comment that there are some dead roaches and other bugs in the bathroom floor, and note that the drain areas and sink are infested with insects. Others add that the property is mostly pest-free, and appreciate that housekeeping responds to issues regarding pest control promptly.

A handful of guests mention that the mattresses are hard, and the pillows are uncomfortable. Others add that housekeeping is helpful, and requests for change in bedding are handled with a sense of urgency.

Some guests mention that Wi-Fi does not work, and note that Internet is slow even when connected. Others add that that Wi-Fi in public areas is efficient, and appreciate that staff are quick to respond to requests for repair.