Hotel Santa Marta Suites (Milan, Italy)

Guests love the homely feel of the Santa Marta and the personal service they receive. They wouldn't get this from a faceless chain hotel. The staff and the intimate size of the hotel help make this possible. Staff are polite warm and welcoming offering wonderful hospitality.

Guests adore the elegant, boutique nature of the hotel and its exquisite furnishings. The quality of the bathrooms with their marble floors seem to seduce a lot of guests as well as the wonderful period style furnishings.

Some guests can't believe that the hotel is so quiet and calm, yet so close to the centre of Milan and all its high profile attractions. Set in a small narrow street it is just a10 minute walk from the theatre and the cathedral. Guests appreciate too the amazing views of the skyline and cathedral from the wonderful roof-top terrace.

The cost and quality of the hotel's breakfast is the principle moan with clients. A substantial amount find that it is incredibly over-priced and offers a very poor quality and range. A lot are annoyed that it costs extra and recommend to eat out. It is indeed a shame that guests' overall positive experience is let down by this.

Being in a quiet part of town in a small, narrow street sounds charming. The downside though is the rooms are often dark with no natural light. Not very uplifting. Some feel that the décor also doesn't help to make the rooms any more cheerful.

The hotel doesn't have any parking, which comes as a surprise to some guests. It is also pretty difficult to find any spaces and guests often find that they have a long walk back to the hotel.