Positive Reviews
positive:
Great location
Drivers note that the hotel is located right off Highway 101, and are pleased to find plenty of self parking as well as valet services and electric car charging on site. Two of the area's biggest attractions, Levi's Stadium and California's Great America theme park, are within walking distance. Business travelers appreciate a short commute to the Santa Clara Convention center and Silicon Valley.
positive:
Very fit for the fit..
Guests who like to exercise while traveling appreciate the thoughtful touches in the hotel's well-equipped gym, such as complimentary headphones, fruit, water, and plenty of fresh towels. The outdoor swimming pool features an area roped off for lane swimming, a simple and well appreciated solution to the common "exercisers versus kids" issue in hotel pools.
positive:
Friendly, welcoming staff
The front desk staff, valets, and wait staff have received rave reviews for their cheerful and professional customer service. Guests generally enjoy the concierge lounge amenities, and appreciate that the complimentary breakfast buffet is served in a larger space by friendly, attentive staff.
Negative Reviews
negative:
Time for refurbishment..
The Marriott Santa Clara is an older property, and several guests have commented that the decor is beginning to date, though most find it well maintained.
negative:
Single occupancy bathrooms..
Guests often comment that the bathrooms are small in relation to the bedroom and living area. Travelers with small children find themselves uncomfortably wedged in beside the toilet to bathe them, while guests of average height find the showerheads set too low.
negative:
A long walk and a noisy night for some..
The property is very large, and some guests do lose their way en route to their rooms, even with the map provided at the front desk. Others are disturbed by thin walls, noise from the nearby theme park, or noisy air-conditioning.