Positive Reviews
positive:
Great Location with Amazing Views
Santa Barbara Beach & Golf Resort is in a perfect location for peace and quiet. It's surrounded by amazing views, a beautiful, calm beach is located nearby and the hotel is far enough away from the city center and large crowds to be quiet while still being fairly close to attractions. .
positive:
Facilities are in Perfect Working Order
Guests reported that the leisure facilities at this hotel are well-maintained and in working order. The fitness center is modern and the pool and beach are clean and never crowded. Guests also reported that there is no need to leave the resort as everything is right there including plenty of entertainment. The grounds are also very well-maintained.
positive:
Well-Appointed Guest Rooms
The guest rooms are well-appointed with modern and tasteful decor, comfortable beds and furnishings and lots of space to move around. .
Negative Reviews
negative:
Forgetful and Aloof Staff who Don't Seem to Care
Guests reported that some staff members at Santa Barbara Beach & Golf Resort seem like they are either forgetful or simply uncaring towards guests. There have been reports of laundry orders being lost, requests being forgotten about, spa appointments being ignored and issues going unresolved for long periods. Also reported was unprofessional staff who complain in front of guests, staff who don't act on complaints and front-desk staff who don't answer the phone.
negative:
Noise is an Issue Around the Hotel
It can get noisy around the hotel at times especially with the loud music that seems to be constantly playing at all hours of the day and night. .
negative:
Poor-quality Food and Service in the Restaurants
The meals served at the on-site restaurants are of poor quality with a lack of variety, a lack of fresh fruit and a lack of condiments. Guests also reported that the meals are the same every day, the service is slow, dinner reservations get lost, items run out frequently and meal times are limited. .