Hotel Sankara Nairobi, Autograph Collection (Nairobi, Kenya)

Many guests say that the hotel rooftop bar is fantastic, noting that the bar employees are friendly and attentive. Others appreciate the amazing views across Nairobi from the rooftop bar and say that the prices are budget friendly.

Most guests love the hotel full-service spa and say there are 7 treatment rooms, including spa facilities for couples. Others compliment on the hot stone massage, body scrubs, Thai massage, and aromatherapy treatments, commenting that the service is professional and that the spa is equipped with a spa tub.

Many guests cite that hotel staff is friendly and say that the check-in at the front desk is smooth and fast. Others love that the maid service cleans the rooms daily and the reception employees often help guests with the luggage.

Several guests point out that the free Wi-Fi in rooms is slow and disconnects often, noting that the Internet signal is weak in remote parts of the hotel. Others say that Internet speed is a bit faster at the front desk area.

Some guests report that the hotel restaurants need renovation and the food is plain, commenting that the vegetarian menu is limited, and the restaurant employees could be more attentive. Others notice that the room service is slow and often mixes up the orders.

Some guests feel that the air conditioning in rooms could be better, and say that it takes a lot of time to cool down the hotel room. Others point out that the gym closes early.