Positive Reviews
positive:
Walking distance from Rexall Place.
The hotel is located approximately half a mile from Rexall Place, a multipurpose arena used for ice hockey, concerts and more. Edmonton visitors looking to attend an event at the arena will find the hotel conveniently positioned within walking distance.
positive:
On-site restaurant serves good food.
Hotel guests and locals opting to dine at the on-site restaurant generally leave with a good impression of the establishment. According to reports, the restaurant serves tasty, good quality food, while service is generally considered to be good.
positive:
Friendly check-in procedure.
The majority of guests are treated to a warm welcome upon arrival at the hotel. Reports indicate that the hotel's front desk staff is friendly and helpful, making for a pleasant check-in experience.
Negative Reviews
negative:
Older hotel needs a refresh.
Past guests staying at the hotel have not been impressed with the condition of the property. According to reports, much of the hotel looks old, tired and in need of a refresh. Common issues reported include outdated furniture, mouldy bathrooms, old and so
negative:
Smell of smoke can be off-putting.
The hotel offers both smoking and non-smoking accommodations. Non-smokers have been put off by the smell of cigarette smoke in the hotel's hallways, while some non-smoking rooms are said to smell of stale smoke.
negative:
Dingy in-room lighting.
In-room lighting has been a concern for a number of guests staying at the hotel. According to reports, the main light is fairly dim, while additional lamps offer little light. As a result, it has been pointed out that it can be difficult to read, while ro