Hotel San Diego (Mexico City, Mexico)

Guests felt the housekeeping staff did a good job of cleaning the rooms on a frequent basis. It was nice to stay in clean accommodations and bathrooms, as this is an important aspect of any stay. The basics of the rooms were kept in order by the housekeeping.

Guests felt the hotel was a good value considering it is central, has a late check-out and the rooms were comfortable. The beds were nice and the rooms kept clean. There was hot water and the rooms were spacious as well.

The hotel is in a central area in the city, close to metro stations, markets and walking distance from the historical centre. Guests were able to explore what the city has to offer without much problems with transport.

Guests were not able to ignore the noises coming from other places. The tour group buses pass by outside, the student groups would pass by and there was a lot of screaming. The traffic did not help either, as well as the corridor noise.

The Wi-Fi was found to be poor and not working well for guests who stayed here. The signal was almost nonexistent and it was annoying it was so slow. There is practically no signal in the rooms.

The guests did not like that the staff were not openly amiable to them, they were efficient, but lacked positive customer skills. They also do not speak English and it was difficult to communicate at times.