Positive Reviews
positive:
Secluded Hotel in Venice.
The St. Regis Hotel is considered by its guests to be in a good location given Venice is a world-renowned tourist destination and their stay in the hotel felt exclusive, quiet, and peaceful. It is surrounded by a well-cared for garden and grounds. Guests
positive:
Hotel Staff Made Stay Memorable.
The hotel is located in an old palace and the staff have positive reviews when it comes to making the guest feel at home. Even though the hotel is seen as luxurious, the guests felt more at home given the staff’s kind and helpful demeanor.
positive:
Beautiful and Comfortable Rooms.
The guests were mostly happy with the rooms overall appearance saying it was a well-decorated and elegant touch to them. The beds are comfortable, spacious rooms, modern showers, and marble bathrooms. Housekeeping was also regular and did a good job of cl
Negative Reviews
negative:
Some Service Could Be Improved.
Some guests found the overall customer service to be lacking including guests who had no room service, shuttle service that left you waiting if it was full, and dining service that lacked experience.
negative:
Breakfast Time is a Bit Disappointing.
Some guests had a bad experience or not so top-notch review when it came to the hotel’s breakfast options. Some complained of a slow service, no service at all given various issues, or service who did not act friendly enough towards guests.
negative:
Mosquitos are a Drag.
Some guests experienced some rather annoying episodes with mosquitoes in their rooms saying it was full of these pesky bugs. Some found the room full of mosquitoes from the beginning, which the hotel did little to get rid of. For some it was difficult to