Hotel San Carlos (Phoenix, USA)

San Carlos is a member of Historic Hotels of America and noted in the National Register of Historic Places. The hotel is also known for ghost sightings. Guests say the old fashioned decor and ambiance of the hotel is truly impressive. Your stay will definitely be memorable at this unique hotel.

Guests appreciated the convenient location of the hotel in the center of downtown Phoenix. The access to the Light Rail made it possible to get around the city without a car, as the train also provides transportation to the airport. If you're here for a convention, or catching a game, you'll appreciate the proximity of the hotel to both the Phoenix Civic Plaza Convention Center and the US Airways Center.

San Carlos has great staff, friendly and helpful. Guests say the personnel made their stay a pleasant one.

While the hotel is well-kept and clean, some renovations could help. Several guests made complains about musty smells in the hallways, elevators and some rooms. Also, the bathrooms are extremely small. Most guests found it very awkward to move around in them, or even shower comfortably.

A few guests complained about the Wi-Fi connection dropping constantly and the speed being too slow to comfortably surf the internet on.

As this is an older property, the walls are quite thin. Guests said they could hear their neighbors quite well. If neighbors don't keep you awake, the cleaning staff might. They start cleaning early and guests said they repeatedly woke up from the noise in the hallways. If you're a light sleeper, bring earplugs just in case.