Positive Reviews
positive:
Great location near shopping and dining
The location of this hotel is one of the features mentioned most often by reviewers, who agree the situation with a range of dining and shopping options nearby is very convenient. The neighbourhood, which is said to be one of the nicest in Kuala Lumpur, is reportedly very appealing and past guests felt perfectly safe.
positive:
Rooms are comfortable and spacious
The rooms at this hotel are generally thought of as well-appointed, spacious and clean, though there are some guests who found the furnishings a little old. With regard to what is included in the room, the size and the standard of cleanliness guests are extremely positive.
positive:
Efficient, friendly staff
The staff at this hotel receive mostly positive reviews, with guests commending their efficiency and professionalism in particular.
Negative Reviews
negative:
A little dated
Several past guests found the hotel to be a little worn, particularly the furniture in rooms, which many say was old and in need of replacement.
negative:
Reports of less than perfect housekeeping
A number of past guests were dissatisfied with the level of housekeeping at this hotel, with several reviews featuring negative experiences with the daily maid service, mostly with regard to the state of upkeep in their room throughout the stay.
negative:
Lack of free parking a nuisance
Those reviewers who travelled with their own car found the fact that there are no free parking facilities offered by the hotel to be a bother, which resulting in many having to park elsewhere and pay a daily fee.