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    Hotel Royal Pier (Sandown, United Kingdom)

    Hotel Royal Pier (Sandown, United Kingdom)

    About Royal Pier

    Royal Pier is a Victorian hotel, originally built as Princess Beatrice’s summer residence, situated in Sandown on the Isle of Wight. Each of the 65 bedrooms benefits from en-suite facilities, TV, tea and coffee-making facilities and other basic amenities. Family rooms and sea rooms are also available, as well as travel cots for infants. The hotel has central heating throughout, and a luxury indoor heated pool and spa for guests to enjoy. Evening entertainment is available every day, and is free to hotel residents. Two fully licensed, stocked bars are available on-site. Breakfast and dinner are served daily in the spacious dining room overlooking Sandown Bay. Special dietary requirements can be catered for upon request. Royal Pier is centrally located in Sandown, with the main high street and town centre within very easy walking distance.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Restaurant
    • Hotel bar

    Rating overview

    • LocationExcellent  8.8 / 10
    • RoomsFair  7.1 / 10
    • ServiceGood  7.5 / 10

    Positive Reviews

    positive:

    Friendly, helpful staff.

    Guests comment on the staff, who seem to be helpful, polite and friendly throughout. There do not seem to be any negative reviews regarding staff, as they seem to remain professional. Waiting staff are praised for being particularly friendly, and cleaning staff are also highly praised.

    positive:

    Decent food and good entertainment.

    Whilst reviews regarding food are fairly mixed, the general consensus seems to be that food is of a decent quality. Guests seem to be happy with the menu and choice given, and comment that specific dietary requirements are taken care of.

    positive:

    Lovely location.

    The majority of reviews mention the stunning location of the hotel, which is reportedly right on the sea front. Communal areas and rooms with sea views are described as lovely, and a number of guests comment that there is plenty to do and lots going on in the town.


    Negative Reviews

    negative:

    In serious need of refurbishment.

    A number of guests comment that the hotel is in serious need of refurbishment. Decor is reportedly tired and dated, to the point of worn carpets and stained walls. Beds and bedding seem to be old and uncomfortable, and showers are small, difficult to operate and generally in need of replacement.

    negative:

    Lacking in amenities.

    Some guests comment that amenities offered aren’t quite up to standard. WiFi is reportedly not available in all bedrooms, and guests comment that the swimming pool closes early, preventing guests checking-in from using it that day.

    negative:

    Non-sea view rooms are disappointing.

    A number of guests who were not given sea view rooms express their disappointment with their bedrooms. Some rooms are reportedly very small, and guests comment that rooms are overlooking the car park, kitchen extractor unit and concrete walls.


    All amenities

    Property amenities
    1. Café
    2. Arcade/Video games
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Hotel bar
    7. Indoor swimming pool
    8. Conference rooms
    9. Non-smoking rooms
    10. PC with internet
    11. Restaurant
    12. Beach
    13. Towels at the pool
    14. Free WiFi (public areas)
    15. Pool
    16. Luggage storage
    17. Housekeeping
    18. Free WiFi
    19. Breakfast
    20. Hand sanitizer provided
    21. Temperature screening
    22. Safe distance
    23. Response protocol
    24. Online check-in/check-out
    25. New safety protocols
    26. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Wellness / Spa
    1. Hot tub
    Room amenities
    1. Balcony
    2. Shower
    3. Openable windows
    4. Television
    5. Central heating
    6. Electric kettle
    7. Desk
    8. Cable TV
    9. Free WiFi (rooms)
    10. Coffee machine
    11. Closet
    Sports facilities
    1. Golf course
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 12:00

    Contact

    10 Pier Street,  PO36 8JP,  Sandown,  United Kingdom
    Telephone: +44(1983)403187 | Fax: +44(1983)408155 | 

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