Positive Reviews
positive:
Ideal location for exploring Rome
Location is arguably the one positive aspect about the Royal Palace Luxury Hotel that former guests have been in full agreement about. With a central position in Rome, the hotel is a short walk from various popular sites such as the Spanish Steps and Pantheon.
positive:
Nice selection at breakfast
The majority of past visitors were happy with the quality of the breakfast served at the hotel. It has been stated that there was typically plenty of selections available at breakfast, with a mix of hot and cold items.
positive:
Warm and kind staff
Although there was supposedly a language barrier with some of the staff members, most previous guests were pleased with the overall level of service delivered at the Royal Palace Luxury Hotel. The personnel were labelled as kind and welcoming.
Negative Reviews
negative:
Rooms basic and distressed
The rooms were condemned by many past visitors that have stayed at the Royal Palace Luxury Hotel. Along with a reported lack of amenities and dated décor, other complaints aimed at the rooms include uncomfortable beds, substandard soundproofing, malfunctioning air conditioning, and general wear and tear.
negative:
Wi-Fi weak in rooms
The Wi-Fi has proven to be a regular source of criticism for previous guests that stayed at the hotel. The Wi-Fi was often described as slow, with some going as far as to say that they could not even establish a connection to the accommodation's Internet when in their rooms.
negative:
Hygiene below standard
Numerous former visitors have lambasted the hygiene standards on display at the Royal Palace Luxury Hotel. From dust on furnishings to stained carpets, various cleanliness-related issues have been reported in relation to the hotel's rooms.