Positive Reviews
positive:
The Staff Members Are Extremely Courteous
Guests repeatedly said staff members went out of their way to be helpful and friendly from the moment of arrival to check out. Because of the great service received, many guests said they would not stay anywhere else on future trips in the area.
positive:
Good Rooms for the Price
You can expect to get rooms that offer a very good value for the money when you stay at this property. They won't be fancy, but many guests considered them more than sufficient considering the rates they paid. This hotel is a good option if you would prefer to spend more money on other things rather than accommodations.
positive:
Near Things to Do
Guests liked that this property is close to shopping, places to eat and other attractions in Lancaster County. They often said the convenient location was an instrumental part of allowing them to do everything they wanted in the area.
Negative Reviews
negative:
The Hotel Does Not Look Like the Pictures
There were numerous comments from guests who said the condition of the property was not at all reflective of images they found on the Internet associated with it. Instead, the outside of the property is very run down, and some get even thought it looked like an abandoned building.
negative:
Occasional Problems with Cleanliness
Although this issue did not seem to be widespread, some guests reported that the housekeeping staff didn't do a very thorough job when it came to cleaning the rooms between occupants. In most cases though, the shortcomings were only minor ones.
negative:
Rooms Are Not Very Large
From time to time, guests complained that the rooms were not large enough to be maximally comfortable. However, this was usually just a minor inconvenience that did not make guests too upset.