Positive Reviews
positive:
Friendly staff on hand to assist.
Guests staying at Riverside Terrace respond positively to the hotel staff, which is said to be friendly and helpful. The hotel front desk operates around the clock, meaning guests can find assistance any time of day or night.
positive:
Short walk from subway station.
The hotel is situated three blocks from 86 St. subway station, a location guests report is very handy when it comes to sightseeing. The station serves the 1 and 2 lines, which offer direct access to the likes of Times Square, the Empire State Building, and South Ferry (for the Statue of Liberty).
positive:
Quiet and friendly neighborhood.
The hotel is located on the Upper West Side, a neighborhood that is generally considered to be relaxed and friendly. Guests report that the area is quiet and the locals are friendly.
Negative Reviews
negative:
Compact rooms not popular with all.
Rooms at Riverside Terrace are compact, with little room to move around. This proves unpopular with some guests, who would prefer to spread out. The majority of guests report the compact-sized room is a fair trade-off for the budget prices.
negative:
Comfort levels could be improved upon.
Some guests find accommodations to be uncomfortable. In addition to being cramped, some guests also report that aging beds are uncomfortable while carpets can be on the smelly side.
negative:
Noisy air conditioning units can be disruptive.
While the in-room air conditioning can be a lifesaver during those hot Manhattan summers, some guests find the air conditioning units to be overly noisy. These guests report that the loudness of these units is enough to keep them up at night.