Positive Reviews
positive:
Fantastic location and views.
This hotel is situated at a prime, but quiet and romantic location. River Inn of Harbor Town is near all the attractions and points of interest that Memphis area has to offer, but it still is remote enough for people to enjoy some quiet time away from the hustle and bustle. Perhaps one of the biggest draws though, is the hotel's beautiful views of the Mississippi River. Guests have had many positive comments about the breathtaking views.
positive:
Scrumptious food.
Most people also have had positive things to say about the fare offered in the hotel's restaurants. You won't go hungry here, and, most likely, you won't be disappointed in the food selection either.
positive:
Little meaningful touches.
During your stay, you will experience nice perks such as a complimentary drink upon arrival, and Port wine and chocolates as part of the turn-down service.
Negative Reviews
negative:
Some rooms may be a tad small.
Though complaints have been limited, a few people said they thought some of the rooms were a little too small for their liking.
negative:
Issues with bookings.
There have been complaints from guests about having trouble with their reservations upon check in. Several people were told the hotel had overbooked and rooms were not available. It has been advised to call in advance to make sure your room selection has been noted and approved.
negative:
A few random complaints.
There have been limited negative remarks about clogged toilets, cold temperatures in rooms, noisy air conditioners and slow service in the lobby sitting areas.