Positive Reviews
positive:
Spectacular location
Many guests say that the surrounding town of Medina is a UNESCO World Heritage Site, and love that several major attractions are just a short walk away. Others add that Almoravid Koubba is nearby and has walls that are richly decorated with floral patterns and calligraphy, and love the surrounding maze-like streets and thriving souks.
positive:
Impressive rooms
Several guests love the intricate tapestries that adorn the walls of the rooms, and say that the beds are comfortable, and there is ample space for luggage and wardrobe storage. Others say that the bathroom tile work is exquisite, and add that the rooms are dust free, the bathroom floors are spotless, and air conditioning is effective.
positive:
Excellent dining experience
Many guests love the thick soups, hearty stews and grilled salads that accompany the entrees, and say that the dishes are prepared with fresh local ingredients. Others appreciate that the menu has vegetarian and gluten-free options, and say that there is a separate children's menu.
Negative Reviews
negative:
Noisy and crowded atmosphere
Some guests say that the sound of music playing in the adjoining rooms is audible at night, and dislike that the adjacent streets are congested. Others add that the lobby area is crowded and noisy throughout the day, and dislike that the roads in the area are not pedestrian-friendly.
negative:
Intermittent connectivity
A handful of guests mention that mobile phone reception is patchy, and dislike that calls drop frequently. Others add that Wi-Fi signals in the rooms are weak, and say that the Internet connection is slow, and the wireless router is offline for long durations.
negative:
Some staff is not fluent in English
Some guests comment that some members of the front desk staff are not fluent in English, and dislike that English-speaking staff are hard to find.