Positive Reviews
positive:
Great location
Many guests mention that the property is located footsteps away from souks and traditional coffee shops, and love the colours and fragrance of the groves of fruit-laden orange, fig and pomegranate trees in the nearby Agdal Garden. Others add that the Rahba Kedima Square features stalls of hand-woven baskets, perfumes, knitted hats and scarves, and appreciate that the nearby streets are pedestrian-friendly.
positive:
Relaxing spa
Several guests say that the spa has a relaxing atmosphere, and love that there is an authentic hammam, as well as several treatment rooms. Others add that plenty of robes, slippers and fresh towels are available, and note that the spa is spacious and clean.
positive:
Friendly and helpful staff
Many guests appreciate that the front desk staff is cordial and professional, and note that the manager responds to requests for extra amenities and changes to booking dates in a flexible manner. Others add that housekeeping is efficient, and love that the tour desk provides accurate directions to nearby attractions.
Negative Reviews
negative:
Rooms are small
Some guests say that the beds are small and the space between furniture feels tight. Others add that seating space is limited, and mention that the bathrooms feel cramped, and there is little room for luggage and wardrobe storage.
negative:
Limited connectivity
A handful of guests note that Wi-Fi signals are weak, and dislike that the Internet connection is slow, and the wireless router is offline for long durations. Others add that mobile phone reception is poor, and calls drop frequently.
negative:
Air conditioning is not effective
Some guests mention that air conditioning units in the common areas don't work, and dislike that the hallways lack proper ventilation. Others add that air conditioning in the rooms is not effective, and say that the common areas feel stuffy in the summer months.