Positive Reviews
positive:
Splendid location
Many guests love the breathtaking views of the surrounding peaks and natural beauty, and note that the local area features several acclaimed skiing facilities and golf courses. Others add that the nearby Circuit Mont-Tremblant hosts exciting racing events regularly, and love that trips to Mont Blanc, Aventures Neige and Mont-Tremblant National Park are easily arranged from the tour desk.
positive:
Luxurious and family-friendly suites
Several guests appreciate that the bedrooms have plenty of space for extra beds, and note that the kitchens are equipped with enough dishware and cooking utensils to prepare a family dinner. Others add that the bathrooms have large tubs, and appreciate that the living areas are spacious, the home entertainment systems are state-of-the-art, and the washing machines are capable of handling large loads.
positive:
Friendly and helpful service
Many guests say that front desk staff is helpful with tour planning, and appreciate that the manager is attentive at the welcome reception. Others add that housekeeping is regular and thorough, and love that the business centre staff is experienced and provides assistance with event planning in a professional manner.
Negative Reviews
negative:
Inadequate heating in common areas
Some guests say that heating in the lobby, lounge and hallways is inadequate, and note that the weather in the winters is often severe. Others add that heating in the fitness centre and restaurant is ineffective.
negative:
Patchy mobile phone reception
A handful of guests mention that mobile phone reception is patchy on the ground floor, as well as several areas near the property, and dislike that calls often drop. Others add that voice quality is poor, and note that there are frequent service disruptions during severe weather.
negative:
Pool is mediocre
Some guests mention that the pool is seasonal, and dislike that the water temperature is not comfortable.