Hotel Residences El Faro (Playa del Carmen, Mexico)

Many guests mention that the living and dining areas are spacious, and love the stylish furniture, comfortable beds and effective air conditioning. Others add that the crockery and dishware are premium, and note that the appliances are state-of-the-art, the condos look newly constructed, and the large windows allow plenty of natural light inside.

Several guests say that the maid service is outstanding, and note that the front desk staff is helpful with luggage handling and tour assistance. Others add that the manager is cordial and provides a comprehensive tour of the property after check-in, and appreciate that requests for upgrades, changes in booking dates and extra amenities are handled with a sense of urgency.

Many guests love that the beachfront provides a host of activities including parasailing, snorkeling and jet skiing, and mention that the nearby Quinta Avenida has a pedestrian thoroughfare parallel to the beach which features restaurants, laid-back bars and dance clubs. Others add that there are plenty of sun loungers and parasols on the beach, and say that the water is clear and comfortable.

Some guests add that the main highways and major towns are far away, and dislike that there are no shopping malls nearby. Others add that the property feels disconnected from city life.

A handful of guests say that satellite service is often not available, and note that many premium channels are not complimentary. Others add that the reception is poor, and there is limited English-language programming.

Some guests mention that mobile phone reception is patchy, and dislike that calls drop frequently. Others add that Wi-Fi signals in the condos are weak, and note that the Internet connection is slow, and the router is offline for long durations.